If you have a problem with your prescription or your health the first thing that you should do is contact your Doctor. Don’t panic, speak calmly and clearly to the receptionist.
How do I contact my Drug Worker ?
If you need to contact your drug worker outside of your appointment telephone 0121 233 7400. If your worker is not available, leave a message and they will contact you when they return. When telephoning, it is important to know the name of your Drug Worker, your Doctor, and the name of your Probation Officer.
What if I miss an appointment ?
If you miss an appointment it is important that you speak to your drug worker, so they can discuss with you what needs to happen next. If you are with DSB as part of a probation order you may be required to attend as part of this order. In this case if you miss an appointment the worker will let your probation officer know. Missing appointments that you are required to attend may lead to probation starting the breech proceedings.
